At A Grade Auto Wrecking, customer satisfaction is our priority. If you’re not satisfied with your purchase, we’re here to help. Please read our return policy carefully to ensure a smooth process.

Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be in their original condition, uninstalled, and free from damage or modifications.
• Proof of purchase (receipt or invoice) is required.
• Non-Returnable Items

• Electrical components are non-returnable unless proven defective.
• Special-order or custom parts are not eligible for return.
• Items damaged due to improper installation or misuse cannot be returned.

Return Process

1. Initiate a Return: Contact our customer support team at [Insert Contact Information] to request a return authorization (RMA) number.
2. Package the Item: Securely pack the item to prevent damage during transit. Include the RMA number and proof of purchase inside the package.
3. Ship the Item: Send the package to the return address provided. Return shipping costs are the buyer’s responsibility unless the item is defective or incorrect.

Refunds

• Refunds will be processed within 7–10 business days after receiving and inspecting the returned item.
• Refunds will be issued to the original payment method. Shipping fees are non-refundable unless the return is due to our error.

Exchanges

If you receive a defective or incorrect item, we will provide a replacement at no additional cost. Contact us within 7 days of delivery for assistance.